At Simple Solutions Impex, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide while using our services.

1. Information We Collect
We collect personal and business-related information that helps us provide better services. This includes:
– Contact details (name, email, phone number, address)
– Business details (company name, trade requirements)
– Transaction information (order history, invoices)
– Website usage data (IP address, browser type, cookies)

2. How We Use Your Information
The information we collect is used to:
– Facilitate import and export transactions
– Provide customer support and respond to inquiries
– Ensure smooth logistics and delivery services
– Improve our website and user experience
– Comply with legal and regulatory requirements

3. Data Sharing and Disclosure
We do not sell or rent your information to third parties. However, we may share your data with:
– Trusted service providers (logistics, customs, payment gateways)
– Government agencies for regulatory compliance
– Legal authorities if required by law

4. Data Security
We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. This includes encryption, secure servers, and regular audits of our systems.

5. Your Rights
You have the right to:
– Access and review the information we hold about you
– Request corrections or updates to your data
– Withdraw consent for specific data uses
– Request deletion of your personal information, subject to legal obligations.

6. Cookies and Tracking
Our website uses cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.